Frequently Asked Questions

It is an iOS app that turns your iPhone or iPad into a universal remote control for TVs and media players over your Wi-Fi network. You can change channels, adjust volume, enter text, and access advanced Smart TV features.

The app connects to your TV or media player via your home Wi-Fi network. No extra hardware is needed—just ensure both your iOS device and your TV are on the same network.

No, basic features work without an account. An account is only needed to sync favorite channels and back up settings to the cloud.

Basic features are free. In-app purchases are available to unlock ad removal, custom themes, and macro creation.

If the app is not finding your device, please check the following settings on your iOS device and TV:

For iOS:

• Go to Settings → Privacy → Local Network and ensure "Remote Control TV" is switched ON.

For Samsung TVs:

• Navigate to Settings → General → External Device Manager → Device Connection Manager and clear the device list, then try reconnecting.

For LG TVs:

• Go to Settings → Network → Home Network Setup → Remote Device/Renderer and turn it ON.

For Sony TVs:

• Access Settings → Network → IP Control. Set Authentication to "None" or "PSK" and turn "Simple IP Control" ON.
• Go to Settings → Network → Remote Start and turn it ON.

For Roku Devices:

• Navigate to Settings → System → Advanced system settings → Control by mobile apps → Network access and set it to "Permissive".