Zentera Pty Ltd ("we," "us," or "our") takes your privacy seriously. This Privacy Policy ("Policy") explains how we collect, use, disclose, and manage your personal data in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). This Policy applies to all users of our mobile application Remote TV Control for iOS ("App").
1. Information We Collect
We collect information in two main categories: information you provide to us and information collected automatically.
Information Collected Automatically
When you use the App, some information about your device and your behavior may be processed automatically. This information is generally non-personal, and we may only access it in aggregated form. We process this information based on our legitimate interest in improving our App and user experience.
- Device and Usage Information: We may collect data such as your device type, operating system version, unique device identifiers, and usage statistics (e.g., features used, session duration).
- Analytics Data: We use third-party analytics services to understand how users interact with our App. This helps us identify issues and improve functionality.
2. How We Use Your Information
We use your information for the following purposes:
- To provide, maintain, and improve the App's functionality.
- To analyze usage and trends to enhance user experience.
- To respond to your support requests and questions.
- To comply with legal obligations.
3. Sharing and Disclosure of Information
We will not sell or rent your personal data to third parties. We may share your information with limited categories of third-party service providers who are contractually bound to protect your information and use it only for the purposes we specify. This includes providers for analytics, cloud hosting, and customer support.
4. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Analytics data is typically retained in an aggregated, non-identifiable form.
5. Your Rights and Choices
In accordance with Australian Privacy Principles, you have the right to access, correct, or request the deletion of your personal data. To exercise these rights or if you have any questions about your data, please contact us at privacy@zentera.io.
6. Security
We take reasonable and appropriate measures to protect personal information from loss, misuse, and unauthorized access. However, no method of data transmission over the Internet or method of electronic storage is 100% secure.
7. Children's Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, where data protection laws may differ. We ensure that such transfers are protected by appropriate safeguards, such as standard contractual clauses, to ensure your data is treated securely and in accordance with this Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify users of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@zentera.io
- Company: Zentera Pty Ltd
- Address: Australia